FAQ
How do you find a reliable repairman?
Locating a good service may seem like a difficult task, but it's not. The main signs of a trustworthy appliance repair company are:
- numerous positive reviews from customers on forums;
- a broad range of services provided;
- average costs;
- availability of post-repair warranty on works and accessories.
Can I repair brand-name appliances myself?
If your experience in repairing appliances is great enough, tips from the Internet will allow you to quickly fix the problem. But if you encounter a serious problem, then you'll need help from a qualified expert. He will deal with the problem very quickly and efficiently. Remember, faulty electrical appliances as well as gas appliances can be life-threatening. It is better not to take any chances and get help from a professional right away.
Repair or buy a new appliance: does it make sense to repair?
Our repair technicians will diagnose the problem and advise you on the advisability of repair depending on the type of damage, age and condition of your appliance. Specialists will advise you on the best course of action. More often than not, if technically and economically feasible, repair will be recommended. It is up to you to make the final decision on what to do with the appliance.
Where will the service technician come from?
Our company will send to you a technician from the nearest area who is qualified to work with Samsung and LG appliances, as well as with appliances from other leading brands. For all kinds of large appliances, such as dishwashers, washing machines, ovens, cooktops, refrigerators, and freezers, technicians will come to your home to diagnose and fix any malfunctions. If necessary, they will also deliver the necessary spare parts, as well as expert advice to prevent future malfunctions.
What kind of replacement parts are used for repairs?
Always use new, original spare parts - under no circumstance are generic or second-hand spare parts used. In order to be better equipped, all malfunctions are analyzed by the technical team in advance and craftsmen are supplied with all the necessary spare parts and tools for the repair.
What information is needed to place a repair order?
Your appliance malfunction and the repairs needed to fix it are analyzed in advance so that a technician arrives at you with all the necessary spare parts and equipment.
First Step : Check the model (E-Nr) and date of manufacture (FD) of the appliance by referring to the nameplate on the unit.
- The model of your device (E-Nr). Identified by the number "1" on the rating plate.
- The date of manufacture (FD) consists of four digits. It is marked with a "2" on the nameplate.
- The serial number (Z-Nr) of the device is indicated on the rating plate by the number "3".
What is a consultation with a repair specialist?
It is not uncommon when a client does not know exactly how best to do this or that job, how much and what materials need to be purchased, and he has a lot of pointed questions for the master!
In such a case, the expert consults the client over the phone for free, but the consultation cannot be absolutely accurate, as the expert does not see the conditions and scope of work. Therefore, we recommend ordering a meeting with the repairman at the place of work.
At a convenient time for you, a specialist of our company will come to you and make all necessary measurements, answer your questions, voice a list of works and wishes for materials and calculate the total cost of the work.
How to order repair of household appliances?
Just Contact us at (720) 617-2666.
